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CIS - Co-operative Insurance: UK assurance, mortgages, pensions
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Co-operative Financial Services Sustainability Report 2003
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Sustainability Report 2003
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Water

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69. Water consumption and discharge


Targets 2003

  • In line with the Building Research Establishment's best practice, reduce water consumption across all the bank's main offices to 9,000 litres per employee by 2005. Acceptable progress

Targets 2004

  • Reduce water consumption across CFS' main offices to 9,000 litres per employee by 2007. Andrew Simpson, Operations Manager/ Andrew Farrell, Facilities Manager/Liz Thompson, Environment Adviser

Commentary

Background Freshwater, on which we depend, is essentially finite. It is predicted that by 2025, two-thirds of the world's population will live under water-stressed conditions.i

Context The bank has reported water consumption at metered sites since 1999, and 90% of staff are now covered. CIS reports water consumption across the business for the first time, and accounts for premises covering 85% of office-based staff for 2002 and 2003.

Water consumption In 2003, CFS consumed 12,155 litres of water per employee. Benchmark Performance is substantially better than the Environment Agency's Benchmark of 18,250 litres, but is worse than the Building Research Establishment's best practice target of 9,000 litres.

Water consumption - Bank During 2003, water consumption at the bank increased slightly (0.1%). Consumption per employee was 10,905 litres. Usage at main offices (9,962 litres per employee) was much higher than anticipated, and largely a consequence of unusually high readings at Prescot Street, London (30,404 litres per employee). During 2004, CFS will investigate this issue, and seek to improve water efficiency at this site. Water consumption per customer account has reduced by 5.4% compared with 2002, and by 45.4% compared with 1999.

Water consumption - CIS During 2003, water consumption at CIS decreased slightly (1.2%). Consumption per employee was 12,962 litres. However, following a decrease in customer account numbers, water consumption per customer account has increased by 6.9% compared with 2002.

Water supply and discharge All water consumed by CFS is taken from the general water supply network. The vast majority of water discharge is to the foul sewer network, with the remainder being released to air, via air conditioning and other cooling systems.

WaterAid In November 2002, the bank launched three WaterAid ii affinity Visa credit cards. Details of the bank's affinity Visa Credit cards can be found here. During 2003, sufficient monies were raised to build 200 wells and 20 hand pumps in Uganda, 20 school sanitation blocks in Tanzania and 600 latrines in Zambia. These could provide 40,000 people with access to clean water and a further 6,600 people with improved sanitation facilities.

Benchmark By comparison, according to their Sustainability Report 2002, at Credit Suisse Group, water consumption is 73 litres per employee per day (cf. 29 litres per employee per day at CFS).

Sustainability value analysis

  • Since 1999, water use at the bank's metered sites has reduced by 19.3 million litres, leading to an annualised cost saving of £30,400.
  • Annual cost of water monitoring activities across CFS, including third party contracts,  is £13,700.


Influence and action

Flood risk The increased prevalance of flooding, brought about by climate change, presents a substantial challenge to the continued availability of home insurance across the UK. The UK Climate Impact Programme estimates that the UK's winter rainfall could increase by around 20%.iii This may double inland flood risk, and ensure that many riverside towns breach the 1.3% annual probability limit, beyond which insurers would not normally guarantee cover. In 2003, the Association of British Insurers (ABI), with the support of CIS and other members, enacted an agreement with the UK Government.iv In return for the UK Government committing to sustained expenditure on flood defences, the industry has guaranteed that the vast majority of the 10% of domestic properties (and small businesses) situated in floodplains will continue to have full access to a competitive market for insurance, with premiums and other contract terms reflecting the different levels of flood risk. The broad provision of flood and storm cover in the UK, without Government support, is currently unique in Europe.

i Department of the Environment, Transport and the Regions (2000). Guidelines for Company Reporting on Water.
ii www.wateraid.org
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iii UKCIP (2000). Climate Change Scenarios.
iv Press Release (26th September 2002). Insurers announce new principles for flood insurance. www.abi.org.uk
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Performance


Water consumption


The graph shows water consumption measured in thousands of litres and water consumption per customer account measured in litres.  Water consumption in thousands of litres.  In 2003, the bank consumed 40,458 and the CIS consumed 74,427, a total of 114,885 thousands of litres for CFS. In 2002, the bank consumed 40,417 and the CIS consumed 75,318 (restated figure), a total of 115,735 thousands of litres for CFS. In 2001, the bank consumed a total of 48,240 thousands of litres. 2001 – Figures not available for CIS.  In 2000, the bank consumed a total of 53,493 thousands of litres. 2000 – Figures not available for CIS.  In 1999, the bank consumed a total of 59,752 thousands of litres.  1999 – Figures not available for CIS.  Water consumption per customer account.  In 2003, 12.6 litres were generated per customer account by the bank. Corresponding figures for the bank for previous years are: 2002 – 13.3 litres, 2001 – 16.3 litres, 2000 – 18.6 litres and 1999 – 23.1 litres. In 2003, 9.4 litres were generated per customer account by the CIS and 8.8 litres in 2002.  Corresponding figures for the CIS for the years 2001, 2000 and 1999 are not available.    Source: Sustainable Development Team 2004.
Source: Sustainable Development Team 2004
Continue to: Persistent bioaccumulative chemicals

Assurance on the data and commentary detailed within this Report is provided by justassurance, in accordance with the AA1000 Assurance Standard. Follow this link for the auditors' assurance statement