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The Co-operative Financial Services Sustainability Report 2003 is available to download in Adobe Acrobat pdf format.

To download the Co-operative Financial Services Sustainability Report 2003, click here (2.51 MB).

Alternatively, you may wish to download the report in smaller sections:

• Overview (1.37 MB)
  Chief executives overview
  Approach to reporting
  Context
  Audit and Commentary
  Auditors' assurance statement: just assurance
  Delivering Value: Tomorrow's company
  Social responsibility: Business in the Community
  Ecological sustainability: Natural Step
   
• Delivering Value (316 Kb)
  Sustainable governance and management
  Financial performance
  Personal customers
  Corporate and business customers
  Staff
  Suppliers
  Co-operative movement
   
• Social Responsibility (528Kb)
  Ethical finance
  Human rights
  Animal welfare
  Tailored ethical products and services
  Suppliers
  Diversity
  Health, safety and welfare
  Community investment
   
• Ecological Sustainability (484Kb)
  Energy
  Water
  Persistent bioaccumulative chemicals
  Transport
  Tailored ecological products and services
  Reduce, reuse, repair and recycle
  Paper and printing
  Biodiversity

To download Adobe Acrobat free, click here.