Complaints handled in 2010
Every six months we submit information to the Financial Services Authority (FSA) about the complaints we've received from our customers. The information includes details of the number of complaints we receive, how many we've closed and how many we've upheld – found in favour of the customer.
You can access the summaries of the data we have provided to the FSA in 2010 via the links below.
If you're looking for the latest data we've submitted you can find it here.