Awards

2010

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  The Co-operative Financial Services outperformed 110 financial institutions from 44 countries to win the prestigious Financial Times Sustainable Bank of the Year Award in the Financial Times Sustainable banking awards 2010.
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  The Co-operative Insurance has been awarded Best Online Motor Provider in the 2010 direct awards by Your Money magazine.
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  The Co-operative Insurance has been voted winner of the Intelligent Choice award for Car Insurance Customer Satisfaction 2010.
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  The Co-operative Bank has been voted the winner of the 2010 Best Charity Account Provider award from Business Moneyfacts.
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  The Co-operative Bank has been voted the winner in the Moneywise Customer Service Awards 2010 for the best overall current account and the best current account for online service.
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  smile has been voted the winner in the Moneywise Customer Service Awards 2010 for the most trusted current account provider.
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  smile has been voted Winner by Lovemoney in the Most Loved Current Account category in the 2010 awards.
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  The Co-operative Bank has been voted Best direct mortgage lender in the 2009-2010 mortgage awards by yourmortgage.co.uk.

2009

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  The Co-operative Bank has been voted Commended by Moneyfacts in the Best First Time Buyer Mortgage Provider category in the 2009 mortgage awards.
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  The Co-operative Bank has been voted Commended by Moneyfacts in the Best Variable Rate Mortgage Provider category in the 2009 mortgage awards.
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  The Co-operative Bank has been voted Commended by Moneyfacts in the Best Remortgage Mortgage Provider category in the 2009 mortgage awards.
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  The Co-operative Insurance has been awarded Best Direct Motor Insurance Provider 2009 by Your Money.
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  The Co-operative Bank has been named Best Financial Services Provider at the Which? Awards 2009.
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  The Co-operative Bank has been voted Winner by a panel of Mortgage Brokers in the Best Discount Lender category in the 2009 mortgage awards.
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  The Woodland Trust credit card has been named the Best Charity Credit Card and our Customers Who Care scheme was voted Best Corporate Social Responsibility Programme at the Card Awards 2009.

2008

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  The Co-operative Bank is ranked ‘Highest in Customer Satisfaction with Retail Banking’

  The Co-operative Bank received the highest numerical score among retail banks in the proprietary J.D.Power and Associates 2008 UK Retail Banking Customer Satisfaction Study^SM. Study based on responses from 3,315 customers of the largest retail banks throughout the UK. Proprietary study results are based on experiences and perceptions of consumers surveyed in June-July 2008. Your experiences may vary. Visit jdpower.com
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  The Co-operative Insurance has been awarded Best Direct Motor Insurance Provider 2008 by Your Money.
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  The Co-operative Insurance has been awarded with the Platinum Motor Insurance Claims Satisfaction award 2008 by Consumer Intelligence.
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  The Co-operative Financial Services has been awarded the highly prestigious Business in the Community (BitC) ‘Company of the Year’ award. Find out more.
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  The Co-operative Bank has been voted Winner by a panel of Mortgage Brokers in the Best First-time buyer category in the 2008 mortgage awards.
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  The Co-operative Bank has been voted Winner by a panel of Mortgage Brokers in the Best Remortgage category in the 2008 mortgage awards.
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  The Co-operative Bank has also been voted Highly Commended in the Best Flexible Mortgage category.
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  Lex Gold Award 2008 - Leader Excellence Awards

2007

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  2007 - Moneyfacts - Best 100% Mortgage provider
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  2007/08 - Your Mortgage - Highly commended direct mortgage lender
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  2007 - Your Money - Best Mortgage provider

2006

November

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  The Co-operative Bank voted Best Direct Mortgage Lender at the Your Mortgage Awards

  The Your Mortgage Awards reward those mortgage lenders that have excelled in their field over the previous twelve months.
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  CFS Sustainability Report ranked amongst the world’s best by the United Nations Environment Programme

  CFS beat off some of the world’s biggest companies from around the globe to achieve second place in the coveted award for the world’s best sustainability reports. When the benchmark was last published in 2004, CFS had its Sustainability Report 2003 ranked world number one.
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  CFS recognised in the Guardian's Giving List for community investment.

  While the average FTSE100 company gives 0.79% of pre-tax profit to the community, CFS and the Co-operative Group together gave back 2.77% of pre-tax profit.
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  The Co-operative Bank awarded gold rating for mortgages in prestigious new LEX Awards

  The LEX Awards are based on a survey of almost 8,000 respondents, and measures opinions on the mortgage service.

October

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  The Co-operative Insurance Contact Centre manager receives top industry accolade at the prestigious European Call Centre Awards.

  Ann-Marie Stagg, Head of Insurance Services at CIS, is named ‘Industry Champion’ for her dedication to improving the call centre industry.
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  smile voted Coolest Brand

  smile ranked a CoolBrand by Britain's CoolBrands Council.

  
  

July

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  smile wins two top honours at the prestigious Your Money Direct Awards.

  For the 5th year running, smile is voted the Best Online Banking Provider. It is also selected for Best Student Account. The Your Money Direct Awards are voted for by a panel of consumers and recognise products that provide good value-for-money and high service standards.
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  The Co-operative Bank comes out on top at Mortgage Magazine Awards

  The Bank won category for ’Best Specialist Mortgage’ following its range of green mortgage products.
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  The Co-operative Financial Services (CFS) and the Co-operative Group both win major regional eco awards

  The Group won a Business in the Community (BiTC) Big Tick for its Recycling Centre in Manchester and Co-operative Financial Services (CFS) won a similar award for its climate change work.
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  The Co-operative Financial Services wins award for the Solar Tower and the inner city wind farm

  Renewable energy projects at CFS head office complex win Business in the Community (BiTC) Eco Award.
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  The Co-operative Financial Services wins EDF Energy Environmental Impact Award at Business in the Community's Awards for Excellence 2006

  CFS won the Award because of its leadership in tackling climate change.

June

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  The Co-operative Insurance fund manager is shortlisted for award of UK best fund managers

  Co-operative Insurance Fund Manager, Andrew Moffat, nominated for a top industry accolade following consistently strong performance over the last three years.

May

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  The Co-operative Bank tops Corporate Responsibility Index

  The Co-operative Bank is the most corporate responsible company in the UK according to Business in the Community (BiTC). Co-operative Insurance (CIS) was the best in its sector and came 10th overall.

March

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  Business Moneyfacts commends The Co-operative Bank

  Business Moneyfacts commends The Co-operative Bank in categories for best business current account, best business bank, best computer banking provider, while short listing it for the award for most innovative business banking product.

February

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  Gay Times select The Co-operative Bank for Ethical Corporate Stance Award

  Following the Bank’s decision to ask Christian Voice to move its bank account because of its deeply homophobic views.

2005

November

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  The Co-operative Bank first time buyer service wins Your Mortgage Award

  The Co-operative Bank took the ‘Editor’s Special’ Award following the introduction of dedicated service for first time buyers.
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  The Co-operative Financial Services Human Resources team win Personnel Today award for ‘HR Collaboration’

  Personnel Today describe the award as ‘recognising effort by an HR team in working collaboratively.’
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  The Co-operative Financial Services scopes two awards for excellence in communication

  Two awards for corporate communications at the Awards for Excellence from the British Association for Communicators in Business.

October

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  ‘Best for Customer Services’

  smile takes top honour at the Guardian/Observer Consumer Finance Awards when voted Best for Customer Services by readers.

September

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  ‘Best Online Banking Provider’

  For the fourth year running smile is Best Online Bank at the Your Money Direct Awards.

June

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  ‘Business Lender of the Year’

  The Co-operative Bank is awarded ‘Business Lender of the Year’ at the Credit Today Awards.

April

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  ‘What Mortgage’ Top Lenders of the Year

  The Co-operative Bank is a finalist in the ‘What Mortgage’ Top Lenders of the Year
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  The Co-operative Financial Services wins European Sustainability Reporting Awards

  CFS wins ‘Best Sustainability Report’ at the European Sustainability Reporting Awards.

February

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  Association of Chartered Certified Accountants (ACCA) Award

  The Association of Chartered Certified Accountants (ACCA) voted the CFS Sustainability Report 2003 the UK’s best.